Contact MorseCodeText.com
info@morsecodetext.com · Response time: 1–3 business days
About Our Support
Have a question about our Morse code translator, generator, or audio tools? We're here to help. Whether you've found a translation error, hit a bug, or want to suggest a new feature, every message is welcome.
Every email is read and replied to personally — there are no bots and no automated replies. If you're reporting a technical issue, please include the details listed in the tips section below so we can help you faster.
Email Support
General Support & Feedback
info@morsecodetext.comFor the fastest response, mention which tool you were using, your browser and operating system, and describe the issue in as much detail as possible.
Contact via Social Media
You can also reach us on Facebook or Instagram. Email is usually faster for technical issues, but social media messages are equally welcome.
What You Can Contact Us About
We support all users of MorseCodeText.com — whether you're using the translator, the generator, or the audio tools. Here are the most common reasons people reach out:
Translation Accuracy Issue
Spotted a character, number, or word that translates incorrectly, or an audio timing that sounds off compared to the standard dit/dah ratio?
Bug Report
Found a technical error, broken audio playback, or something that looks wrong on the site? Describe exactly what happened and we will investigate.
Browser or Device Issue
A tool isn't loading, audio isn't playing, or the layout looks broken on your specific browser, phone, or tablet.
Feature Suggestion
Have an idea for a new tool, a missing reference page, or an improvement to the translator or generator? We would love to hear it.
Content Correction
Spotted incorrect information in our learning content, alphabet chart, or history explanations? Please let us know so we can fix it promptly.
General Inquiry
Any other question about MorseCodeText.com, our Morse code tools, or how we handle privacy and user data.
Tips for a Faster Response
The more detail you include, the quicker we can diagnose and fix the issue. Please try to include:
- The tool you were using — e.g. Translator, Generator, Audio Translator, Quiz.
- Your browser and operating system — e.g. Chrome 124 on Windows 11, or Safari on iPhone 15.
- The exact input and output — what text or Morse code you entered, and what result you got.
- What you expected vs. what actually happened — step-by-step if possible.
- Screenshots — attach them to your email; they help us reproduce issues instantly.
Legal, Privacy & Security Requests
Legal & Data Requests
For privacy questions, data requests (including GDPR or CCPA-style requests), or formal legal notices, email us with "Privacy/Legal" in the subject line. See our Privacy Policy and Terms of Service for full details.
info@morsecodetext.comSecurity Disclosure
Found a security issue or vulnerability? Email us with "Security" in the subject line and steps to reproduce. Please avoid public disclosure until we confirm a fix — we're happy to credit responsible reports if you'd like.
info@morsecodetext.comFrequently Asked Questions
Quick answers to common questions about reaching the MorseCodeText.com team.
How quickly will you reply?
We aim to respond to all messages within 1–3 business days. We read every message personally — no automated responses.
Can I request a new Morse code feature or tool?
Absolutely. Feature requests are welcome — additional audio options, new reference content, or a tool you'd find useful. We review every suggestion.
I found an incorrect Morse code translation. How do I report it?
Email us the exact input and output you saw. We'll check it against the International Morse Code standard (ITU-R M.1677-1) and correct it if there's an error.
Do you store the text I translate?
No. Our translator, generator, and decoder tools process everything client-side in your browser. We do not store or log the text you enter.
How do I report a security issue?
Email us with "Security" in the subject line along with steps to reproduce the issue. Please avoid public disclosure until we confirm a fix.
Privacy & Data
When you email us, we use your address only to reply to your message. We do not add you to any mailing list or share your details with third parties. For full details on how MorseCodeText.com handles data, see our Privacy Policy.
info@morsecodetext.com